Frequently asked questions about Bosch products : HpSamsung

The Bosch Service Center carries out personal repair work of household appliances

Bosch Seva Kendra is a service for users of Bosch products who need advice or repair of various equipment of this brand. As one of the home appliances with decades of experience, Boshku not only deals with the sale of products and accessories, but also provides service services.

Bosch is popular as a leading home appliances brand that pays a lot of attention to the conservation of the environment. The patent applications owned by this company are related to 40% of the protection of the environment.   It’s not strange if you  find the products of this company labeled  “Green Technology Inside”  .

Although it upholds the principle of recycling, the products offered can work well and powerfully so that it is very suitable for meeting daily needs.  You can see sets of kitchen utensils, refrigerators to many other household appliances in this one brand.

Although it has a high level of durability of use that forces bosch products not to be easily damaged , bosch service centers still provide services. Because basically an object will definitely be damaged within a certain period of use.

The repair services provided can be accessed online on the official website of the bosch.co.id. Starting from public services about kitchen products and other household appliances, service services, buying spare parts, video tutorials on your own use and repair can be accessed through your fingers.

Frequently asked questions about Bosch products

Bosch provides a variety of home appliances based on the latest technology that sometimes confuses early adopters so that they need guidance when using them for the first time. Therefore, the Bosch Seva Kendra  also provides support services for you to use the product .

You can access the bosch.co.id official website to find user booklets for both new and unsold tools in the market.  You  can download the manual  and then print it. For products that are no longer marketed, enter the tool’s serial number to get a user manual.

In addition to accessing the website, you can also use telephone service (021) 3005 6565 to ask customer service directly about the product and how to use the product. Guidance will be given directly so that you can follow step by step in order.

Not only for consumers who already have Bosch’s flagship products, the call center line can also be contacted by your product enthusiasts. Please contact to ask questions about the products being launched in the market. Any queries relating to small and large home appliances will be answered by the BOSCH CS Service Center .

Technician reservation for the repair of Bosch’s equipment

For consumers who experience problems with Bosch’s home products, there is no need to be confused about making repairs. Because all problems related to the product can be fixed by using the services of a mechanic in the service. Access the official website bosch.co.id then go to the service page.

You will see a menu for making reservations to the technician. Please fill out the form provided, from the description of the reporter’s name, address, contact number to the equipment code. It is very important to fill the e-NR or model number, as it is the identity of the product to be corrected.

Please enter the E-NR number or take a photo of this product identification plate. Also add the FD date, purchase date, and enter a message that includes the loss incurred. For example, the dishwasher will not turn on or a cold does not appear in the refrigerator.

By filling out the full form, the Bosch Service Center can  quickly process  your request. If the service request has been confirmed, the administrator will contact you to determine the timetable for the technician’s arrival to check. The time selection  will be adjusted according to your time and  the technician’s work schedule.

After the technician examines, it will be notified what damage has occurred, how it is maintained, whether it needs to replace spare parts, as well as repair costs. If it is still within the warranty period you  are not required to bear repair charges, only when you have to pay service charges outside the warranty period.

You can also make a reservation to the technician through a telephone service that can be contacted on working days of the week, Mondays to Fridays, from 8:30 to 17:30 (local time). Telephone service is omitted for weekends and red dates, but online services are still available.

The video itself helps with the product bosch

Bosch Seva Kendras provide assistance in solving problems independently by consumers through problem solving videos .   You can deal with some basic problems by watching video tutorials that are easy to understand and implement. Even without a manual, you can do it.

Find step by step that provide easy steps to use Bosch products. It doesn’t take long, it’s easy to learn and implement so that simple problems can be tackled on their own without the help of a technician. In addition to the repair video, there is also a video to maintain.

Knowing  how to best care for your home products, the lower the risk of experiencing harm and this can expand the product’s utility.  Bosch Seva Kendras also provide online maintenance support features to make it easier for consumers to take care of themselves at home.

This type of support service teaches consumers to be more independent so that they don’t always rely on technicians to make minor repairs. In addition to making it easier, it also enhances the user’s knowledge about the various ways of improving through specially created video tutorials and pays attention to aspects of user convenience.

Users can also find video tutorials on use so that they don’t make mistakes when using products, especially for electrical products. As well as tutorial videos of simple cooking using Bosch products that prepare a variety of delicious foods in a short period of time and are easy to follow.

Home appliance parts and accessories

The Bosch Service Center also provides a variety of spare parts for home appliance products, even for older products.   All you need to do is check the availability of spare parts on the official website or contact the call centre. Mention the EN-R code to get accurate information.

Then find the nearest dealer or service location that provides these spare parts.  You can place an order online, and a team of technicians will come to pay for the parts while helping to make repairs. Fast, quality and reliable service is the priority of Bosch service.

In addition to spare parts, there are also a number of accessories that can complement home appliances. Many appliances can be equipped with additional enhancements provided, such as filters and alternative dust bags for vacuum cleaners, cooking utensils as supplements to Bosch kitchens, and many other additional enhancements.

The choice of suitable accessories apart from being fit to use with these accessories will enhance the aesthetics so that it looks exquisite and  beautifies the layout of your home. For example, cooking and cooking utensils that are equipped with reliable and excellent kitchen accessories, as well as a variety of care products so that the design of the kitchen looks epic.

You can also consult with a Bosch consultant about buying parts and equipment so that the purchase can be more targeted.   You only buy items that are suitable and have utility so that you can save on expenses. In addition, the purchase of items without calculation causes you to pile up unused items .

To maintain customer satisfaction, Bosch provides after-sales service to all users of the latest and old products through the convenience of offline and online services.   You  can contact  the Bosch Service Center through the website or via a phone number to get help.

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