Axa Mandiri General Insurance Call Center Service Informatii
The AXA Mandiri call center is a service offered as a form of facilitating the obtaining of information by each client. Insurance issues that are quite important require a clear and transparent flow of information. For ordinary people, insurance is really considered quite complicated. Especially with the obligation to pay for it, which is considered burdensome.
But in reality, insurance provides guarantees when faced with bad things unexpectedly. This is a form of prevention, so you do not have to worry about it in the future. Insurance services also provide security at a certain level. So, it can be said that it is very useful in solving various problems related to security.
Insurance policies are sometimes difficult to claim, especially if some procedures are still missed. It will usually be difficult for customers to request the request if necessary. But when you call the call center, then you can get some information. Moreover, the task of the call center also provides the necessary information to customers.
As one of the providers of insurance services, AXA provides services to every customer. The AXA Mandiri call center is also a form of facility offered to accommodate every question. This makes it easier for everyone not to have to come to their branch.
Information about mandiri insurance axis
Financial services companies have really developed for a long time and offer various services to the public. In addition, financial services such as investment financing, lending and insurance are quite in demand. This is because not many institutions are willing to provide these services, as they are considered risky.
AXA Mandiri is also a financial services company operating in several service sectors, one of which is an insurance policy provider. The AXA Mandiri call center is offered to respond quickly to these needs. Provision of information services related to policies and conditions when an application is made in respect of an insurance policy.
In fact, this company was founded for a long time, precisely in Paris in 1817, where financial service providers began to appear. Then, because it continued to grow rapidly due to acquisitions, it changed its name. 1985 became the year in which AXA became the official name with the acquisition of the Drouot Group.
This insurance service provider company then developed around the world, one of which was Indonesia. In Indonesia, AXA is working with Mandiri to strengthen its market network. No wonder more than 1300 branches in Indonesia have been established. Coupled with they have 2300 financial advisors in different cities.
The large number of established branches aims to give everyone the opportunity to get an insurance policy. In addition, there are many things that need to be insured, such as health to other valuable assets such as vehicles. This insurance will be very useful when necessary when the customer is experiencing unexpected things.
AXA Mandiri Call Center Service
As a form of concern for each of its clients, AXA Mandiri offers call center services in various forms. The call center can help you when you encounter problems with complaints, changes in requests and other services. The method is quite easy by making a call to the number (021) 3005 999 during working hours.
- AXA standalone SMS
One of the services that customers can use is via SMS. Unlike complaints calls, you can enjoy SMS services for 24 hours. This is more useful when at certain times outside of working hours you need something. For example, they face bad things and want to ask for insurance.
You can send an SMS to the number 67999 with the number that has been registered. Be sure to register your personal number to facilitate the verification process. But, unfortunately, this SMS service can only be accessed by the providers Indosat and Telkomsel. While a number is only used for a policy number.
- AXA standalone quick response
Another service that can be used besides the AXA Mandiri call center is called Quick Response. But, unfortunately, this service can only be done for customers who are in the Jabodetabek area. For clients living in the area can contact (021) 3005 8788 on working days and hours.
- Voice axis
This service is quite unique by simply dialing the number (021) 3005 9999 and obtaining important information. For example, the number 11 to find out the price of the unit, the number 1423 about the information on changes in the policy data and so on. This service is quite useful for people with a high level of activity.
Axa Mandiri head office address
If you are not satisfied with the mandiri axis call center services, you can go to the headquarters. The head office is in Jakarta, the only one is Jl. Prof. Dr. Satrio Kav. 18 Brass City. You can visit the AXA Tower GF Floor during the week from Monday to Friday.
However, if you wish to submit a specific complaint, it can be sent to the same address but addressed to Up. AXA Financial Complaints Management Unit. You can file various complaints related to insurance issues. For example, if you submitted data changes but did not receive a response.
For customers located in East Java and its surroundings, there is no need to go to Jakarta. This is because a branch has also been established in Surabaya to host complaints from each customer. The address is on Jl. Polisi Istimewa No. 32-38 Darmo, which is quite easy to reach.
Therefore, you do not have to worry when there is a problem at the wrong time. There are various branches that can be easily addressed. Call service can also be done so that customers get solutions quickly. The service will later help solve the problem they are facing.
Axis Mandiri Insurance Policy Products
As a financial services provider company, of course, there are many products offered to everyone. Therefore, the AXA Mandiri call center is to provide detailed information services for each policy product. This service takes the form of information on the premium obligation to provide information on the terms and conditions required for the insurance.
There are many financial services offered, such as non-life insurance for special insurance. Each insurance service certainly has its own claim procedure, although it is not much different. But for people new to the insurance world, the difference is quite confusing. It’s not even uncommon for them not to understand.
The presence of AXA Mandiri call center to provide information services to potential customers, so that they choose the right insurance. Moreover, insurance is an effort to prevent when bad things happen in the future. The mistake of choosing insurance will certainly cause customers to suffer losses because they do not receive adequate compensation.
In addition, it is necessary to understand that this service is not only for individuals, but can be used in groups. For example, for a corporation that wants to keep every asset so that in the future it will be reimbursed when it suffers damage. This allows the owner of the corporation to think calmly in the management of the company.
Although there are several ways to get such information services, you need to make a call on an official line. The purpose is not to be exposed to fraud on behalf of the company. It is also worth remembering that this service is free to some extent. Therefore, the AXA Mandiri call center is quite useful for customers.